IRONMAN Presentations Every Day: Delivering an Impactful Message to Your Patients

Course Info

CPD Points:
ADA CERP ( 1.75 points)
ADA CERP ( 1.75 points)
Speaker: Ms. Lisa Copeland
Location: Study Clubs
Date: TBD

Course Description
Study Clubs Running This Course

Description

Course Description: You are not alone if you have ever felt as if your patients / clients didn’t hear a word you said. Whether you are meeting a new patient / client, presenting treatment to an existing patient / client or delivering a large case presentation, you can achieve success by learning to apply “iRONMAN Principles” every day. Acquiring or improving skills that personalize / customize your inter-office and patient interaction builds trust and enables you to deliver your message with confidence. Patients / clients operate on an emotional level. By customizing office protocols and enhancing your speaking delivery skills you will succeed in presenting an impactful message that empower your patients to take action. Benefits of Attending:  Learn to use “iRONMAN Principles” to empower your team / patients  Understand how to create a positive first impression  Discuss resolution for the patient problems vs. recommending treatment  Develop / Implement effective, efficient communication skills that drive results  Identify communication strategies / interactive tools to engage the patient  Implement a call to action

Ms. Lisa Copeland

LISA COPELAND, RDH communicates to motivate throughout the world. She unites teams with generational and cultural communication differences by utilizing customized techniques to bridge the gap created by a varied workforce. Her corporate dental healthcare speaking career under marketing, sales and education spans over ...