Dental ED is committed to protecting your privacy. In accordance with privacy laws, we observe our obligations under the Privacy Act 1988 and comply with the Australian Privacy Principles, as well other relevant State legislation. This policy outlines how we manage privacy protection of your personal information.
Dental ED may collect information from you in a few different ways. Directly from you in person, in writing, via contact with our website, and also by telephone through our staff.
We only use your personal and sensitive information for the reason we collect it as set out above and for the purpose(s) for which it was collected, or as otherwise permitted by law. We will not disclose the above information that we collect to any affiliates without your consent.
You can access your information through the Dental ED website using your confidential log-in and password. If you have forgotten your user name or password, you can request access by contacting our IT support at: support@dentaledglobal.com.
If you wish to correct or update your personal information, or request the deletion of your information from our systems, you can contact Dental ED at the same address. Upon receiving your request, we will verify your identity and take steps to make the necessary changes or deletions within 28 days, unless we are required by law to retain certain information. If we are unable to fulfil your request, we will provide a written explanation as to why.
At Dental ED we take all reasonable steps to ensure the security of your personal information to protect it against loss, misuse or unauthorised access. Our IT systems are password protected and comply with applicable security standards. Only authorised personnel are permitted to access these details.
If you are concerned about how we have collected or managed your personal information we request you contact Dental ED on: (AUS) +61 3 9386 7376 / (USA) +1 (323) 970 3216 or support@dentaledglobal.com in order to effectively address your complaint. We may request further information from you about your complaint and the reasons behind the submission. After we receive all the information we need from you, allow us approximately 30 days to address your complaint. If you’re not satisfied with how we have handled your complaint you can also contact the Office of the Australian Information Commissioner (OAIC) on https://www.oaic.gov.au/. The OAIC is a government body independent of us. It has the power to investigate complaints about possible interference with your privacy.
If you would like any further information about our privacy policy or have any other concerns over personal information disclosed to us or that we have collected from others please contact us at: support@dentaledglobal.com or by telephone on: (AUS) +61 3 9386 7376 / (USA) +1 (323) 970 321