Dr David Moffet, BDS, FPFA, is a general dentist from Sydney and the author of the #1 Amazon Bestseller “How to Build the Dental Practice of Your Dreams (without killing yourself) in Less Than Sixty Days!” He is the inventor of The Ultimate Patient Experience™, or UPE, a simple-to-implement patient retention system he used to build and subsequently sell (for several million dollars) his very successful dental practice (of 28 years) located in working class western Sydney. David’s Ultimate Patient Experience™ dramatically increases the individual value of each one of your patients, doubles (at a minimum) new telephone patient inquiry conversion rates, increases repeat patient visits and increases your pricing structure, with no net patient loss. The UPE creates greater efficiency and unity with your staff, and reduces daily performance pressures normally felt by the doctor and his team. Since selling his practice, David now spends his time speaking, lecturing and writing, and is an elected member of the NSW ADA. He has presented his material to live audiences in Australia, the United States, Great Britain and Europe. David also coaches private dental clients (in the US, Great Britain, Australia and New Zealand) on how to improve their dental practices by focusing on customer service and patient retention. He can be contacted at david@theUPE.com
